ShippingUpdated 6 months ago

We aim to get your PlantWave out the door within 1-2 business days, we just can’t wait to share the music with you! Our team processes orders Monday thru Friday, with the exception of US holidays. If your order is placed Friday after 1 pm CST, it will not process until the following Monday.

Shipping time frames are based on business days only. Once your order has shipped, you’ll receive an email with tracking information. It can take 24-48 hours for the carrier to update your tracking information, so please keep this in mind if it doesn’t appear right away. If you have a concern regarding your shipment please reach out to us at [email protected] and we will do our best to help you out.

PlantWave is not responsible for return shipping costs for any non-defective products being returned for a full refund. However, PlantWave will cover the shipping for any defective products for replacements or refunds. 

If a defective PlantWave has to be returned or refunded from an international purchase, we ask that we are sent a receipt indicating shipping costs and we will reimburse (customer) via PayPal. 

Data Garden is not responsible for lost or stolen packages, please purchase insurance at checkout through our partner Corso.

Transit times do not include order processing times of 1-2 business days